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RefWorks: Introduction to RefWorks

RefWorks Tutorials



RefWorks allows you to create a bibliography in the format you choose such as APA6th.

Write-N-Cite is a free tool that can be downloaded. It allows you to cite your sources as you write your paper.

It is compatible with Microsoft Word.

Instructions for installing Write-N-Cite is available from within your RefWorks account.

It is under the tools menu

For assistance with installation contact

Troubleshooter: Issues with spacing in APA format


Some of you have reported issues with incorrect spacing in your  APA reference lists when using Write-N-Cite or Microsoft Word

For the time being we have work around instructions. Hopefully the problem will be resolved by Refworks in the near future.


Use the instructions below to fix the problem of excess line spacing.  After creating the References list in your document using Write-N-Cite and Microsoft Word, modify the final document using this process:


1. Highlight all the references

2. Go to Line & Paragraph Spacing

3. Select Line Spacing Options…

4. Under line spacing, select Double

5. Check the box “Don’t add space between paragraphs of the same style”


Welcome to RefWorks

RefWorks 2.0

RefWorks has introduced a new version of its program called RefWorks 2.0. This new version offers the following enhancements designed to make RefWorks easier and more efficient for its users:

  • a cleaner, more intuitive design
  • tabbed functions
  • improved menu navigation
  • quick access toolbar


If you are new to RefWorks go ahead and sign up for a RefWorks 2.0 account!

When signing up be sure to use your SMU email address!!!


Downloading from Databases

It is possible to import records from most of the bibliographic databases the library subscribes to.

Some databases require a two step process of saving a file and then importing the file to RefWorks- PubMed is an example

Some databases provide a single step export function- CINAHL is an example

Process are in constant flux-please report changes to the creator of this page in order to facilitate quick updates

Beyond RefWorks: Open Source Options

While RefWorks is supported by The Library/AII, there are other free open source bibliographic management tools available.

Each has its strengths and weaknesses. Check out this comparison of RefWorks, Zotero and Mendeley

I'm being asked for a Group Code. What is that?

Once you set up a RefWorks account you will be sent a welcome e-mail  it will include the Group Code.

When accessing your Ref Works account from off campus you may be asked to provide the group Code in order to log on.

In case you don't have it available click below- You will need to input SMU username and password 



Technical Difficulties?

If you are experiencing technical difficulties with RefWorks, RefWorks has a helpline: 1.775.327.4105