Watch this 2.0 Overview
Preview RefWorks 2.0 in this 10-minute tutorial
(You must have Adobe Flash Player installed on your computer to view this tutorial.)
RefWorks 2.0 Tutorial
2.0 Fundamentals tutorial from RefWorks. Watch the entire 45-minute tutorial or view it in segments. Printable PDFs are also available for each segment.
Troubleshooter: Issues with spacing in APA format
Use the instructions below to fix the problem of excess line spacing. After creating the References list in your document using Write-N-Cite and Microsoft Word, modify the final document using this process:
1. Highlight all the references
2. Go to Line & Paragraph Spacing
3. Select Line Spacing Options…
4. Under line spacing, select Double
5. Check the box “Don’t add space between paragraphs of the same style”
Welcome to the new RefWorks

RefWorks is introducing a new version of its program called RefWorks 2.0. This new version offers the following enhancements designed to make RefWorks easier and more efficient for its users:
- a cleaner, more intuitive design
- tabbed functions
- improved menu navigation
- quick access toolbar
If you are new to RefWorks go ahead and sign up for a RefWorks 2.0 account!
How do I access RefWorks 2.0 if I already have a Classic account?
- Log into your RefWorks account via the link on the Home page (if you're a new user you can create an account on the Home page as well).
- On the upper right-hand side of the page is the RefWorks 2.0 link.
- Click on the link and a message will pop up asking if you are sure you want to switch to RefWorks 2.0.
- Click "OK." You're now in the 2.0 version!
- You can always change back to the "old" version by clicking on the RefWorks Classic link at the top of the page.
Downloading from Databases
It is possible to import records from most of the bibliographic databases the library subscribes to.
Some databases require a two step process of saving a file and then importing the file to RefWorks- PubMed is an example
Some databases provide a single step export function- CINAHL is an example
Process are in constant flux-please report changes to the creator of this page in order to facilitate quick updates
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Beyond RefWorks: Open Source Options
While RefWorks is supported by The Library/AII, there are other free open source bibliographic management tools available.
Each has its strengths and weaknesses. Check out this comparison of RefWorks, Zotero and Mendeley
I'm being asked for a Group Code. What is that?
Once you set up a RefWorks account you will be sent a welcome e-mail it will include the Group Code.
When accessing your Ref Works account from off campus you may be asked to provide the group Code in order to log on.
In case you don't have it available click below- You will need to input SMU username and password
Technical Difficulties?
If you are experiencing technical difficulties with RefWorks, RefWorks has a helpline: 1.775.327.4105


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